Design Your Customer Journey in 2024

Case of usage:

Customer Journey Creator by Keyword

Prerequisites

Before starting the tutorial, make sure you have the following ready to use these prompts in Google Sheets for batch results:

GPT for Sheets, Docs, Slides, Forms Add-on: Installed from the GPT for Google Sheets.

Enabling GPT Functions

If you cannot see the GPT functions in your spreadsheet, follow these steps to enable them:

Go to Extensions in the menu.
Navigate to GPT for Sheets, Docs, Slides, Forms.
Select Launch.

Prompt for GPT in Google Sheets:

Please describe in [TARGETLANGUAGE] the customer journey of a purchase process for a company in: [PROMPT]. I need the result in a table format with the columns: Stage, Description, Digital Touchpoints, Marketing Actions to Execute, and KPIs.

At the top, say in [TARGETLANGUAGE] "CRONUTS.DIGITAL -CUSTOMER JOURNEY FOR 🚀KEYWORD" and replace "KEYWORD" with the provided keyword in all caps.

Instead, finish with "To learn more about us, visit https://docgpt.ai/gpt-for-sheets/". After the table, say "If you liked this prompt, please like it on the prompt search page."

Use following formula inside GPT for Sheets

=GPT(prompt)

Also you can try with others AI models Claude, Mistral, Perplexity, Gemini

Here some examples for calling this models in Google Sheets:

=CLAUDE(prompt) =MISTRAL(prompt) =GEMINI(prompt) =PERPLEXITY(prompt)

Try also SERP() function for getting top keywords, titles for a Google Search query in Google Sheets

Get top ranked pages for docgpt.ai:

=SERP(“docgpt.ai”)

Benefits of Designing Your Customer Journey in 2024

In today’s rapidly evolving digital landscape, designing your customer journey in 2024 is crucial for businesses looking to stay ahead of the competition. By strategically mapping out the customer journey, businesses can gain a clear understanding of their target audience’s needs, preferences, and behaviors. This understanding allows for the creation of personalized and seamless experiences that can enhance customer satisfaction and loyalty. Leveraging AI technologies and data analytics, businesses can predict future trends, anticipate customer demands, and make informed decisions to tailor their products and services accordingly. Additionally, a well-designed customer journey can streamline operations, improve efficiency, and reduce costs by identifying bottlenecks and optimizing every touchpoint. A focus on the customer journey also fosters stronger relationships with customers by building trust and demonstrating an empathetic approach to their challenges. Moreover, by ensuring consistent messaging and branding across all channels, businesses can create a unified experience that strengthens their brand identity. In an era where customers expect convenience and responsiveness, having a well-planned customer journey in 2024 will be essential for enhancing competitiveness, driving growth, and maintaining relevance in an increasingly AI-driven marketplace. Designing a customer-centric journey is not just an option but a necessity for long-term success and sustainability in the ever-changing business environment.

🤔️ Need to execute tasks in bulk?