Bulk Reply Bot for Customer Reviews in 2024

Case of usage:

Get amazing friendly review responses you can use on Google, Yelp, and other review sites by simplying pasting each one in the prompt below in brackets, such as [review1] [review2] [review3]. This will organize your responses nicely in a table so you can copy and paste them easily.

Prerequisites

Before starting the tutorial, make sure you have the following ready to use these prompts in Google Sheets for batch results:

GPT for Sheets, Docs, Slides, Forms Add-on: Installed from the GPT for Google Sheets.

Enabling GPT Functions

If you cannot see the GPT functions in your spreadsheet, follow these steps to enable them:

Go to Extensions in the menu.
Navigate to GPT for Sheets, Docs, Slides, Forms.
Select Launch.

Prompt for GPT in Google Sheets:

Your task is to help me respond to many online customer reviews in [TARGETLANGUAGE]. Each review will be separated by brackets.

Please pretend you are a very nice and grateful person that speaks and writes in casual perfect [TARGETLANGUAGE]. Please give me a response for each review in the prompt. Please organize the responses in a table and put the review next to each response so I can see them next to each other. At the top of the first table, please put a big bold header that says "MERCHYNT'S REVIEW RESPONDING BOT". 

The customer reviews to help me with are:

[PROMPT]

Use following formula inside GPT for Sheets

=GPT(prompt)

Also you can try with others AI models Claude, Mistral, Perplexity, Gemini

Here some examples for calling this models in Google Sheets:

=CLAUDE(prompt) =MISTRAL(prompt) =GEMINI(prompt) =PERPLEXITY(prompt)

Try also SERP() function for getting top keywords, titles for a Google Search query in Google Sheets

Get top ranked pages for docgpt.ai:

=SERP(“docgpt.ai”)

In 2024, utilizing a Bulk Reply Bot for Customer Reviews offers a plethora of advantages for businesses aiming to streamline their customer engagement processes and enhance their online reputation. The primary benefit lies in the bot’s efficiency, enabling businesses to handle large volumes of customer feedback across multiple platforms swiftly and consistently without the drain on human resources. This automation reduces response time significantly, ensuring customers feel heard and valued promptly, thus fostering better customer satisfaction and loyalty. Moreover, the bot can be programmed to tailor responses that align with brand voice and messaging, maintaining a consistent and professional tone. This consistency not only enhances the company’s public image but also helps in maintaining a positive influence over potential customers who read these reviews. Additionally, by analyzing the sentiment and content of reviews, businesses can gather insights into customer preferences and areas requiring improvement, thereby informing strategic decisions and product developments. The integration of artificial intelligence further allows for continuous learning and adaptation, improving response quality over time. By leveraging a Bulk Reply Bot for customer reviews, companies can effectively manage their reputation in the digital age, freeing up time for employees to tackle more complex customer service scenarios.

🤔️ Need to execute tasks in bulk?