Listworth support
Quick answers for Listworth: Sell Stuff on eBay. Take photos of an item, get a draft listing and a value estimate, review it, and publish it to your eBay account.
Common questions
How do I connect my eBay account?
Choose to connect eBay in the app. eBay opens its own secure sign-in page, where you sign in and approve access for Listworth. Listworth never sees your eBay password. eBay may ask you to finish its seller setup, such as adding payout details, before your first listing can go live.
Why did eBay reject my listing?
eBay decides whether to accept a listing and gives a reason when it declines one. Common reasons:
- A required item specific for the category is missing or not in a value eBay accepts.
- The item is prohibited or restricted on eBay.
- Your eBay account has reached its selling limits, which eBay often applies to new sellers.
- Your eBay seller setup is not finished, for example payout details are missing.
- The ZIP code for the item location is not valid.
Check eBay's reason, update the draft and try publishing again. AI drafts can be wrong, so always review the title, condition and item specifics before you publish.
How do I cancel my subscription?
Open iPhone Settings, tap your name, then Subscriptions, choose Listworth and tap Cancel Subscription. Cancel at least 24 hours before the renewal date, or before a free trial ends, to avoid the next charge. You keep access until the end of the period you paid for. Deleting the app or your account does not cancel a subscription.
How do I get a refund?
Apple processes all payments, so refunds are requested from Apple at reportaproblem.apple.com.
How do I restore my purchase on a new iPhone?
Sign in with the same Apple Account you used to subscribe, open Listworth and tap Restore Purchases. Your active subscription is unlocked again at no extra cost.
How do I delete my account?
In the app, go to Settings → Delete account. This disconnects your eBay account and deletes the eBay tokens and data we store for you. Listings already published stay on eBay, where you manage them in your eBay account. You can also email us to delete your data. See the privacy policy for details.
Is Listworth made by eBay?
No. Listworth is an independent app and is not affiliated with or endorsed by eBay Inc. eBay is a trademark of eBay Inc.
Contact support
Email [email protected]. Include your iPhone model, iOS version, the Listworth version and, for a rejected listing, eBay's exact error message. Never send your eBay or Apple password.
Yaroslav Mykhailov, LLC, 131 Continental Dr, Suite 305, Newark, DE 19713, USA